Operating networks

In 2011, RATP Dev’s revenue grew sharply to €600 million. The disposal of Transdev provided the opportunity to integrate 16 new companies and 6,500 employees from Transdev and Veolia Transport. In August, RATP Dev also won the contract to operate the rapidly expanding tram network in Manchester, United Kingdom.

This threefold increase in size led RATP Dev to strengthen its organisation structures and adopt a new form of governance with a broader Management Board headed by Jean-Marc Janaillac, and a Supervisory Board chaired by Pierre Mongin. RATP Dev intends to become a major world player in public transport, with revenue growth of €200 million a year to reach €1.5 billion in 2016.

This target is based on a new medium-term expansion plan with three pillars: continued growth in mature countries (France, United Kingdom, Italy, etc.), long-term penetration of the emerging markets, and leveraging opportunities offered by new railway infrastructure projects across the world.

7 June 2012: Gautrain line fully open. The completion of works on the line between Rosebank and Park in southern Johannesburg has allowed Park station, the 10th on the Gautrain line, located in the historic heart of Johannesburg, to open to the public.

Since August 2011, the second branch of the Gautrain has been connecting South Africa's most populated metropolitan area, Johannesburg, with Pretoria, the country's administrative capital, at high speed (160 kph) with trains that run every 12 minutes during rush hour and every 20 minutes off-peak. When it was inaugurated in 2010, the line originally linked Johannesburg's O.R. Tambo International Airport with the city's business centre.

With the extension to Pretoria, the line now measures nearly 80 km. This new link will provide a major boost by helping to ease congestion on the country's busiest trunk road and by contributing to the region's economic growth. Work on this crucial infrastructure for South Africa took nearly five years and resulted in the African continent's largest construction site, requiring a total budget of €2.5 billion. This ultramodern rail link is eventually expected to be used by 100,000 passengers every day. RATP Dev, which is under contract to operate and maintain the network for 15 years, considers the project a major success.

After an almost thirty-year wait, the new Algiers metro was inaugurated by the President of Algeria, Abdelaziz Bouteflika, on 30 October 2011. A success for the RATP group as the engineering contract was awarded to Systra in 1999 and the eight-year operation and maintenance contract went to RATP Dev in 2007.

The Algiers metro is Africa’s second heavy metro system after Cairo and should help alleviate the capital’s urban congestion problems. The network is 9.5 kilometres long, has 14 trains with 6 air-conditioned carriages, serves 10 stations and 6 districts from 5 a.m. to 11 p.m. with intervals of 3 minutes 20 seconds during peak hours. RATP’s technical expertise and experience in staff training made a significant contribution to the success of this project in a complex environment. The new subsidiary RATP Al Djazaïr was responsible for drawing up the operating programme and procedures, regulations, maintenance policy and training modules, as well as for all technical trials and acceptance of equipment and rolling stock.

“Algiers, the second capital in the Arab world to have its own metro”

This support helped the infrastructure owner to optimise its choices and also helped the 400 new employees of the local subsidiary RATP El Djazaïr to prepare properly for taking over the system in autumn 2011. The teams were tested during an eight-week trial period, putting them into practical situations of operating in disrupted conditions. The training modules were designed from the outset by RATP Dev to ensure optimum transfer of know-how, which will enable RATP El Djazaïr to train its local staff in the future as the metro network is extended, a key requirement expressed by the authorities.

RATP Dev now generates annual revenues of €220 million in the United Kingdom, where is has 3,000 employees and more than one thousand vehicles. On 1 August 2011, after Bournemouth, Bath and London, where its subsidiary London United carries 160 million passengers a year on its famous red double-deckers, RATP Dev won a six-year contract to operate and maintain the Manchester tram network.

The city of Manchester has launched an ambitious extension programme to virtually triple the network to 97 kilometres by 2016. The transport authority is counting on RATP’s experience and know-how to meet the complex technical and operational challenges involved in this project; all the future lines will converge on a central hub in the city centre, where any incident could have a snowball effect on other links.

With the acquisition in 2011 of four urban transport networks in Bourges, Moulins, Vienne and Vierzon, and several intercity operations in the Centre, Champagne and Haute-Savoie regions, the RATP group has consolidated its position as leading urban transport company in France. Our subsidiary RATP Dev intends to continue expanding along the strategic Champagne/ Centre Auvergne/Rhône-Alpes axis, extended to neighbouring Switzerland. In November 2011, it won a bid to operate the bus network in Charleville-Mézières in the Champagne-Ardenne region. Its core targets are medium-sized towns and to this end it signed an agreement in 2011 with the FMVM (Federation of Mayors of medium-sized towns). RATP Dev is open to cooperation with public private partnerships, whose culture is well-known to RATP and with which it shares the same public service values.

In the international markets, RATP Dev now has a good base in Switzerland, the United Kingdom (one of the most attractive markets in the world) and Italy. RATP Dev wants to strengthen its position in these countries with a broader range of urban and intercity multimodal services. Like France (outside the Paris region), the United Kingdom and, shortly, Italy, RATP Dev is targeting at least €200 million of revenue per country. A small number of European countries could join this trio. In the international markets, RATP Dev’s combined operating and maintenance capability sets it apart from its competitors. In England, RATP Dev operates in Bath (in the south west) through the Bath Bus Company, but its biggest operation is in Manchester, where it operates a tram network set to triple in size by 2016, making it the country’s largest tram system. In Tuscany, central Italy, a core area for RATP Dev, its subsidiary GEST is developing the new Florence tram network. In Modena, in neighbouring Emilia Romagna, ATCM has turned around in the three years since it was taken over. In the United States, where we already operated in 12 states with McDonald Transit Associates and Fullington Auto Bus, RATP Dev USA is targeting the regional train, subway and tram markets.

Gaining a long-term position in the emerging countries

In the emerging countries, where we are known for our technical capability, network safety and service level, RATP Dev is focusing primarily on China, India, Brazil and the Gulf countries, especially for heavy networks (metro, tram, regional rail). 2011 saw the inauguration of the Algiers metro and the opening of the entire Gautrain line linking Pretoria and Johannesburg, the fastest, most modern line on the African continent. In Asia, RATP Dev is expanding its operations through VTRA, its 50/50 joint venture with Veolia Transport, in China (including Hong Kong and Macao), Korea (Seoul metropolitan subway line 9) and India (preparation for the Mumbai metro).

“A Group active in 12 countries across 4 continents”

Revitalising a service through innovation – the Impulsyon network (La Roche-sur-Yon)

In October 2009, RATP Dev won the contract to manage urban transport in La Roche-sur-Yon and the surrounding area, covering 85,000 inhabitants in the local federation of municipalities. RATP Dev beat other applicants by proposing a restructured and hierarchised bus network, featuring extended timetables, more transfer points, a more extensive service in the area and optimised route times. The network, renamed Impulsyon, places an emphasis on multimodality and intermodality, including completely secure bicycle sheds.
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Improving safety - SQYBUS, the leading urban network in Île-de-France (excluding Paris)

SQYBUS operates the leading urban network in the Île-de-France region (excluding Paris) for the city of Saint-Quentin-en-Yvelines. The prevention policies introduced have proved extremely successful in combatting antisocial behaviour. SQYBUS drivers visit schools every year to educate young pupils on using public transport and foster civil behaviour. The scheme, which has been introduced at other RATP Dev subsidiaries, helps to reduce antisocial behaviour.
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Developing a winning marketing approach – TP2A (Haute-Savoie and Geneva, Switzerland)

TP2A has introduced a number of innovations to encourage local people to use its nine bus routes. These include over 60,000 free "discovery" tickets regularly sent to homes in the 12 towns of the Annemasse agglomeration and several thousand free roses for female passengers on International Women's Day.
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Delivering high-quality services - McDonald Transit Associates (USA) - the 4th largest private urban transport company

McDonald Transit Associates runs operations in 15 States for 31 public entities in the US. The networks it manages carry over 49 million passengers every year, employing 3,000 workers and operating 1,300 vehicles. Renowned for its excellence in safety, marketing and operating network management, this RATP Dev subsidiary has received numerous awards and trophies in recognition of its teams' know-how and performance. Five of the networks it manages in Texas, Georgia, Florida and Idaho have in turn been named "network of the year" by the American Public Transit Association (APTA).
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Operating a new network - the HERM consortium (Modena, Italy)

RATP Dev leads the HERM consortium, which in March 2009 was chosen by the Region of Modena to revamp and operate a network of 400 buses and trolleybuses serving 47 municipalities with a total of 4.3 million inhabitants.
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RATP Dev introduces regular routes, school services and staff transport services in areas with increasingly congested road networks. Its subsidiaries provide attractive, economical and responsible transport to meet passengers' new expectations.

Innovative development - CEOBUS (95)

CEOBUS (Val d'Oise Department and Noctilien networks) has forged a trusted partnership with the Val-d’Oise departmental council, under which it operates nine regular routes and 121 routes serving schools and businesses in urban and rural areas. Its know-how and a detailed analysis of requirements have enabled CEOBUS over the years to gradually create a solid network of regular baseline routes based on a patchwork of on-demand school transport routes and services. These extensive efforts have reduced journey times and developed a close-knit network in an area of scattered homes, something that rural populations now highly value.
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Bringing proficiency to the economy - Cars Jacquemard (27)

RATP Dev has proven experience in the integration of family-run businesses, providing them with methods and procedures that enhance their performance and underpin their professionalism. The industrial maintenance management programme introduced at Cars Jacquemard has cut servicing costs while at the same time improving quality of service.
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FlexCité - Catering to a range of mobility needs

RATP Dev delivers on-demand public transport services to local authorities to cater for customers with reduced mobility. Its vehicles are specially adapted for different types of disability. Its teams of professionals are specifically trained to meet passengers' needs and make on-demand reservations. This has made FlexCité the choice of councils in various departments in the Île-de-France region (77, 91, 93, 94 and 95). As a result, FlexCité transports over 1 million people every year. Other RATP Dev networks in France provide similar services alongside their regular routes.
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Mobicité – Serving the community 

Mobicité provides various local authorities with on-demand community and transport services that are perfectly suited to small-scale travel requirements. These services complement baseline local networks. The solutions proposed meet a wide range of needs, from urban pick-up and drop-off services to on-demand transport based on the share taxi model to seasonal tourist flows. To serve these requirements, Mobicité prefers to offer electric vehicles wherever possible.

Mobicité provides shuttle services for businesses and areas with intensive industrial or economic activity, linking them with public transport networks. In the outskirts of Paris, EDF, Microsoft, MAA, Nexity, Monoprix, Renault and many other groups put their trust in its services.
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EM Services - Supporting businesses

Entreprises et Mobilité Services (EM Services) assists businesses that want to improve their employees' travel conditions. This specialised RATP Dev subsidiary (90 %) assesses the accessibility of a site or area of activity, defines adapted solutions and identifies alternatives to individual journeys by car.
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