Editor: Pierre Mongin
In accordance with the law 78-17 of 6 January, 1978 concerning information technology, files and civil liberties, this Internet site has been registered with the Commission nationale de l'informatique et des libertés (CNIL).
In accordance with the law 78-17 of 6 January, 1978 concerning information technology, files and civil liberties, RATP has assigned a representative for the protection of personal data.
This appointment commenced on 10 April, 2008. In applying paragraph IV of article 22 of law 78-17, RATP will make available the relevant information concerning the treatment of personal data used to any person requesting it.
Right of access and rectification
Nominative information concerning you is subject to automated processing. Certain computerised applications may require data to be sent outside the European Union: in such cases, RATP will ask for prior authorisation from CNIL. In accordance with the law 78-17 of 6 January, 1978, you have the right to access this information, and if necessary, the right of rectification, as well as the right of opposition to archiving.
These rights can be exercised by contacting us, enclosing a copied form of identification with your request.
. by post:
Correspondant Informatique et Libertés de la RATP
13, rue Jules Vallès
75547 PARIS CEDEX 11 FRANCE
The entirety of the RATP Internet site is protected by French and international legislation regarding intellectual property. All copyrights are reserved, including those for downloadable documents. No part of the RATP Internet site, including text, graphics, icons, photographs, maps, logos, videos, sounds, branding (.) and more generally all the components of the RATP Internet site or the Internet site itself may be reproduced or represented in whole or in part through any media, without express prior authorisation from RATP, in accordance with article L122-4 of the Intellectual property code.
Any violation of this ruling constitutes an act of forgery that may lead to civil and/or criminal liability for its author. RATP reserves the right to initiate judicial procedures against any person who does not respect this ruling.
In addition, it is strictly forbidden to use or reproduce the name and/or logo of RATP, together or separately, in whatever capacity and through whatever media, without the prior written consent of RATP.
The information contained within the RATP Internet site is supplied for information purposes only, it is non-binding and RATP cannot assume liability for it. Information is subject to alterations and can be updated at any time without warning. RATP also reserves the right to modify and/or update the Internet site at any time and without prior notice.
RATP will not be held responsible for:
. Any damages directly or indirectly resulting from the use of the RATP Internet site, and in particular for any operating, financial or commercial losses, or loss of programmes and/or data, in particular from the user information system of the RATP Internet site
With RATP Scope, RATP has two aims: 1) to reveal the daily complexity involved with running the metro, RER, bus and tramway networks, and 2) to inform its customers about major incidents (interruptions of service lasting 2 hours or more), the causes of these incidents, and the means that are employed to resolve them.
This initiative is part of an educational effort aimed at the more than 10 million passengers who use the RATP networks every day. To this end, RATP Scope strives to be a meeting place and a source of dialogue between the company and its customers, using rich and varied information and multimedia content.
RATP Scope comprises two spaces:
- Behind the scenes operations and feedback on prior incidents
A news feed – presenting articles in chronological order that are enriched with multimedia content – deals with behind the scene operations on a daily basis. This news feed also presents articles that look back on major operating incidents (ones that disrupted service for 2 hours or more). This space is open for commentary.
- Visibility of Twitter accounts during major operating incidents
RATP Scope also provides real-time information about major operating incidents (interruption of service lasting 2 hours or more). The Twitter account of the network line affected by the incident will be directly viewable via a dedicated page on RATP Scope. Note: Twitter accounts for lines 7, 7bis, 8, 9, 10 and 11 will open in March 2013; the RER B Twitter account will open by the end of 2013. This space is not open for commentary.
Commentary posted on this site is monitored, a priori, from 9 a.m. to 7 p.m., Monday through Friday.
Visitors may request the verification of any contentious message posted on the RATP Scope site by contacting the RATP Scope moderator.
By accessing and/or participating in the RATP Scope site, you acknowledge that all commentaries posted therein express only the views and opinions of their authors. The moderator, the site administrator and RATP cannot in consequence be held liable for their content.
You agree to not post remarks that are abusive, obscene, vulgar, hateful, threatening or sexually-oriented, nor any message that would violate the law. In like manner, the moderators and the administrator will refuse messages that are:
• advertising, or commercial or promotional in nature;
• racist, anti-Semitic, or homophobic;
• contrary to copyright laws or similar rights, or contrary to laws applicable to databases, images, and individual privacy;
• that violate any laws or regulations in force;
• that would disturb the public order, or are contrary to public morals.
For further information, please send your question to the webmaster by writing to firstname.lastname@example.org
Users of this Internet site are responsible for any damages, material or immaterial, caused to any third parties, including RATP, directly or indirectly resulting from the illicit use or operation of the RATP Internet site itself, or any of its elements, whatever the cause and origin of such damages, and underwrites any claims or actions which may be made against RATP as a result. Users of the RATP Internet site agree to withhold any claims against RATP in the case of actions expedited by a third party against them resulting from the illicit use or operation of the RATP Internet site.
Users of the RATP Internet site are not allowed to link to the site without the express prior written consent of RATP. For any requests for the creation of hyperlinks leading to the RATP Internet site, please contact us.
Reproduction of content
Users of the RATP Internet site are not allowed to reproduce any content (texts, photos, videos, sounds, animations, etc.) without the express prior written consent of RATP. For any requests for reproduction of any of elements contained in this Internet site, please contact us.
Internet site editorial maintenance:
Département des systèmes d'information et de télécommunications