The Paris Visite travel card is valid for 1, 2, 3 or 5 consecutive days in zones 1-3 or 1-5. The validity period starts at midnight on the first day and ends at midnight on the last day
Do not buy tickets from strangers: they might be unsuitable or faulty and cost you a fine
Where can I purchase the travel card?
What you must do before using the travel card for the first time
For your "Paris Visite" pass to be valid, you must, before its first use, write on the pass your full name with the start and end dates.
How do I use the travel card when travelling?
validate your ticket when entering the metro, bus, tram and RER, as well as any time that you come across an inspection machine whilst you are travelling.
Your Paris Visite ticket does not seem to be working
On the metro and RER network go to a ticket booth or an information desk to have your ticket tested. If your ticket has a problem you will be given a new one free of charge. When using the Bus network, see the driver, he will check the validity of your pass.
Your Paris Visite magnetic ticket has been lost or stolen Lost or stolen
Paris Visite travel cards can be neither replaced nor reimbursed.
You want to have an unused Paris Visite travel card refunded
Please send us your unused Paris Visite travel card (magnetic ticket) together with your proof of purchase (if possible) and a letter explaining why you are requesting a refund to the following address:
75564 Paris cedex 12
The zones on your travel card are not those you wish to travel in
You are only planning on travelling within zones 1-3 and mistakenly purchased a Paris Visite travel card for zones 1-5. Please purchase a Paris Visite travel card for zones 1-3 and then return the unused zones 1-5 Paris Visite travel card (magnetic ticket and accompanying non-transferable card) together with your proof of purchase for the new zones 1-3 Paris Visite travel card and a letter explaining why you are requesting a refund to the following address:
75564 Paris cedex 12
You want to travel in zones 1-5 but your Paris Visite travel card only covers zones 1-3
You can change zones at a ticket office or information counter. Please note: if you go to an information counter you will only be able to pay by bank card