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Paris buses accessible to wheelchair users

RATP tries to make it easier for disabled people to use its networks wherever possible. Since 17 December 2009, all 60 lines in the Paris bus network have been accessible to wheelchair users.

RATP ahead of legislation


The law requires RATP to make its networks accessible to all disabled people by 2015, with the exception of the metro, whose design dates back many years. The master plan established by STIF, the transport organising authority for Ile-de-France, intends for all of Paris’s bus networks to be accessible to wheelchair users by 31 December 2009. RATP was able to meet this challenge thanks to the hard work of its teams and the cooperation of Paris City Council. This major project, which involved raising pavements, moving street furniture, pull-off lanes, signage, passenger information at bus stops, driver training and more, was co-financed by the Île-de-France Region and STIF. Close collaboration with the various local authorities served by RATP’s bus networks is now required in order to guarantee the accessibility of all 337 RATP lines in Île-de-France.

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When is a line deemed accessible?


A line is deemed to be accessible when 70% of its stops are accessible to wheelchair users. Each time a bus line is made accessible, RATP initiates a local communication campaign (leaflets, posters, etc.). This tells wheelchair users which stops are accessible and provides them with all the practical information they need to use the network effectively. It also makes all customers aware of the rules to follow when travelling with wheelchair users.

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RATP renovates its stations

In the largest such undertaking since the Paris Metro was first built in 1900, a new chapter in the modernisation of its interior spaces has been in progress since 1998. This 25-year project, known as the « un métro + beau » programme, is the most ambitious project ever undertaken in the Paris Metro, and involves the modernisation of 273 stations.

Paris buses accessible to wheelchair users

RATP tries to make it easier for disabled people to use its networks wherever possible. Since 17 December 2009, all 60 lines in the Paris bus network have been accessible to wheelchair users.

Defibrillators available throughout our networks

RATP has installed defibrillators for its passengers in nearly thirty metro and train stations.

Cleanliness all day long

More than 1,800 staff members work in our networks every day to offer our customers high standards of cleanliness throughout the day.