Using cognitive science to enhance mobility

Practices, behaviours, tools and representations related to mobility are changing.

A better understanding of transport users’ mental processes is a precious asset for a transport operator like RATP that wants to increase the effectiveness of its provision.

Research and partnerships

The city has changed and is becoming increasingly computerised. We are seeing convergence between the physical and digital worlds, and the rise to prominence of the hyper-modern individual. These developments require us to change the criteria we use when designing urban environments and mobility systems. Cognitive science can help us to find the right answers.

Advances in imaging techniques have made it possible for neuroscientists to model the mental processes associated with movement, learning and decision-making. Other disciplines, such as psychology, cognitive anthropology, ethology, computer science, telecommunications, ergonomics, architecture, urban planning, philosophy and epistemology are also working on these questions in a promising, cross-disciplinary way.

In 2006, RATP established a partnership with several research laboratories (ENSMP, ENS, Collège de France, Université Paris Descartes, IVM). This partnership combines seminars with action-research workshops.

7 fields of innovation

While getting from A to B remains a fundamental element, mobility now means much more than that.

Walking: a key element in mobility

Walking is an integral part of mobility. Every passenger has to walk at some point. RATP intends to make it as easy as possible for them to do so.

Promoting interaction among customers

Real-time access to information allows transport users to navigate the city and its services through geolocation.

Services tailored to senior citizens

RATP intends to facilitate travel for senior citizens and over-75s, in order to allow them to maintain their autonomy and independence.

Promoting mobility through education

Mobility is a key attribute in today’s urbanised, interconnected society. As well as operating transport services, RATP has a responsibility to facilitate mobility.

The metro of the 21st century

RATP was one of the world's most important underground railway network operators in the 20th century. And it intends to remain so in the 21st century.

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Using cognitive science to enhance mobility

Practices, behaviours, tools and representations related to mobility are changing.

Promoting autonomous mobility

New, hybrid systems are developing alongside the familiar modes of public transport (bus, metro, RER, tramway).

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