When will my bank account be debited?

The bank transaction is conducted the same evening. Your account will…

What happens if my bank refuses the payment?

The bank transaction cannot be validated and you must use another…

Must my name be on the bank card used to pay the fine?

No, there is no legal obligation for the fine to be paid using a bank…

How can I know if my payment has gone through?

When paying fines online, step 3 proposes to display a proof of…

Can I pay several fines at the same time?

No. You are only allowed to pay one fine at a…

Which browser must I use to access the online payment service?

You may use the following browsers:

  • Internet Explorer version 6.X and above
  • FireFox version 2.x and above

Is the online payment system secure?

Yes, we provide a secure payment system using the https…

What should I do if I lose my penalty ticket reference numbers, or the identification code fails to recognise my fine?

If you have lost or did not receive a notice of violation by mail or by SMS, which indicates the identification code and key for…

Where can I find the fine identification number?

The electronic payment identification code and key can be found: