Contact us

Whether you contact us by email, post or telephone, your opinion matters to us and we are happy to hear from you.

If you have any questions about our public transport service, our products and services, or our company – or if you would like to make a comment or suggestion – please feel free to contact us!

By telephone:
RATP Customer Service
3424 (no surcharge + price of a local call)

RATP Lost & Found
3246 (0.80€ per minute plus the cost of a local call)  

By mail:
RATP Customer Service
TSA 81250
75564 PARIS Cedex 12, France


Online using the “contact us” form: