These alerts concern:
- A crime or offense,
- a serious and obvious breach of an international commitment duly ratified or approved by France, of a unilateral act from an international organisation on the basis of such a commitment,
- the violation of a law or regulation,
- a threat or serious harm to the public interest,
- a breach of the RATP Group code of ethics or code of business conduct and corruption prevention,
- a serious violation of human rights and fundamental liberties, the health and safety of persons and the environment resulting from the activities of RATP and the Group's subsidiaries
A report may relate to the following areas:
- financial, accounting or banking;
- fight against corruption and influence peddling;
- fight against discriminations and harassment at work;
- anticompetitive practices;
- public health;
- protection of the environment, pollution risk prevention and emerging risks;
- actions contrary to the code of ethics.
The whistle-blower has legal guarantees of confidentiality and protection against possible retaliation and the alert system guarantees data processing in accordance with the regulation no. 2016/679, known as the general data protection regulation.
For any report that does not fall within the scope of the alert system, other dedicated channels should be used (mediation, service provider’s portal, customer service, human resources service, etc.).
How to file a report?
- by e-mail: [email protected]
- by phone: +33 (0)1 587 63333
- by post: Monsieur le délégué général à l’éthique du groupe RATP – LAC LT71 – 54, quai de la Rapée – 75599 PARIS CEDEX 12
IMPORTANT - If you witness a situation that poses a threat to you or to other travelers, immediately call 3117 (toll free number) or send a text message to 31177 (cost depending on your provider) – service available 24/7.
A user guide is available to employees via the intranet site of the General ethics office.
RATP Group's General ethics officer is the person of reference of the Group’s alert system.
*Excluding the subsidiaries Systra and RATP DEV, which have their own requisite measures