The professional training centre for RATP Sûreté, created in 1994, provides training for security agents as well as for other categories of personnel, mainly operating staff in contact with the public.
Modifié le 6 March 2024
RATP Sûreté is certified ISO 9001 and ISO 45001, and the Professional Training Center is Qualiopi certified for the initial training of GPSR agents.
The values of the Professional Training Center are: Adaptability, Responsiveness, and Professionalism.
The professional training center offers a flexible and customizable training offer to best meet the expectations and needs of its clients and beneficiaries. It intervenes throughout the training process to provide a quality service: from assessing needs expertise to evaluating sessions delivered, including the design of new training programs.
The professional training centre’s missions
- Professionalizing security, reception, and customer contact professions through training that develops technical and practical knowledge, as well as analytical skills.
- Providing training that meets the needs of professions related to customer relations and contact.
- Anticipating and adapting training to the changes in environments and behaviors.
Infrastructure and equipment
- 6 training rooms with movable partitions
- 1 physical education room
- 1 development room
- 1 situation room (rail and bus configurations)
- 2 dojos
Three main areas of expertise:
- Security professions and legal framework for intervention
- Prevention and management of conflictual and degraded situations
- Applied personal development
Key figure
25
trainers and some 27,000 training days.