A service is available on the “Bonjour RATP” app to improve passenger comfort and encourage compliance with social distancing measures: a crowd-sourced ridership information feature.
Published on 7 July 2021
What is the service and why should I participate?
The crowd-sourced ridership information feature is a participative service which allows users to report the crowding levels on their metro, RER, and tram journeys. By contributing, you and other passengers help us better inform you and improve your comfort and safety.
- The crowd-sourced ridership information feature can be accessed with one click on the “Bonjour RATP” app’s home page, under the itinerary search bar.
- The service is fully anonymous
- and easy to use !
How does it work?
Go to the “Bonjour RATP” app to access the new feature and report the crowding levels on your metro, RER, bus and tram journeys. The feature can be accessed through the app’s home page, under the itinerary search bar.
Use the feature and inform others. The service’s success depends on your contributions.