Help & contact
You have questions? Our teams are there to answer you
Planning your itinerary
- Network operations
- Itinerary search function
- Equipment status
- Real-time information and times
Learn more about our tickets and travel passes
- Annual Navigo travel pass
- Monthly and Weekly Navigo travel pass
- Imagine R student travel pass
- Améthyste travel pass
- Solidarity Transport discount rates
- Tourists (Paris Visite)
- Large Family
- Top-up tickets
- Ticket T+
Paying fines and penalties
- Fines pertaining to Navigo travel pass holders
- Amount of fines
- How can I pay my fine ?
- Online payment system
- What is RATP Connect?
- Who is RATP Connect meant for?
- How does RATP Connect work?
- What services are available on my RATP Connect
- Where can I get an RATP Connect?
- How do I configure my RATP Connect?
- What to do if my RATP Connect doesn’t work / stops working?
- I want a refund for my RATP Connect
- I have lost my RATP Connect