For the second year running, RATP, SNCF, the Île-de-France region and Île-de-France Mobilités want to remind harassment victims and witnesses of the solutions that exist to raise the alarm. With the message “Against harassment on public transport, spread the word!”, this campaign aims to raise awareness of tools for reporting harassment such as the alert numbers (3117 and SMS 31177, the 3117 app) and the call stations. Furthermore, it encourages passengers to approach staff members present on public transport. All our passenger-facing staff are standing by to alert and support passengers who have been victims of harassment. Around a hundred of our network security teams are deployed each day and work in close collaboration with the transport police. This human presence is reinforced by more than 50,000 CCTV cameras installed in stations, platforms, walkways and on the rolling stock. Images from these cameras can be used when a complaint is made to the police.
Did you know?
3117 by phone, 31177 by SMS and the 3117 app. These services help to locate victims more quickly and trigger a response from staff, 24 hours a day, seven days a week. While they are being used more and more since their launch, the aim is to make these numbers known to as many people as possible.