Passenger services

Our answers regarding the phasing out of t+ ticket packs

As a new step in the upgrade of travel tickets, cardboard t+ ticket packs are being phased out.

Will cardboard t+ tickets eventually disappear? If so, when?

A complete phasing out of cardboard t+ tickets is not yet on the agenda. It will still be possible to purchase some cardboard tickets; single-journey t+ tickets and Origin/Destination tickets allowing travel in the suburbs will still be sold in cardboard format.

After their withdrawal, will I still be able to use my t+ ticket packs bought before 2022?

Even after the total withdrawal of cardboard t+ ticket packs from sale, you will still be able to validate unused cardboard t+ tickets.

What should I do if I want to buy tickets in advance for a group of passengers? Whom should I ask?

The Key Accounts department will handle this request (the minimum purchase amount is €300). You can contact the department at the following email address: [email protected].

If you wish to find out more about the withdrawal of t+ ticket packs and/or discover the practical solutions available to you, click Here.

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