What do I need to do to file a claim?

Published on 21 May 2025
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Contact Agence Solidarité Transport:

  1. By phone, call: 0800 948 999 (no charge from a landline phone, Monday through Friday from 9 a.m. to 7 p.m.)
  2. By mail:
    Agence Solidarité Transport
    Ile-de-France
    TSA 40001
    93414 SAINT DENIS CEDEX, France