Exercising your right of access to personal data

In accordance with law 78-17 of 6 January 1978 pertaining…

With whom do I report lost property?

You may file a lost property report with an RATP station…

Can I send someone else to pick up my property for me?

A third party can pick up lost property for you, whether in…

How long does Lost & Found keep items?

The length of time property is kept depends on its…

I have only just realised that I lost an item a few days ago on a bus, metro or RER. Where do I go to retrieve it?

If the item was lost less than 5 days ago, please contact Passenger Service at 3246 (0,80€/min)

If the item…

Today I lost something in a bus. What can I do to retrieve it?

Property found inside buses are recorded in a database once the bus returns to the depot. To optimise your chances of finding your…

Today I lost something in the metro or RER. What can I do to retrieve it?

Contact an RATP station agent if the item was lost within…