RATP maintains an ongoing dialogue will all stakeholders concerned by accessibility: associations, staff, government entities and passengers. It regularly undertakes projects developed in close collaboration with these stakeholders, and notably with their representative associations. This joint procedure enables us to develop practical tools and training modules, and to respond to passenger feedback, all within the framework of the RATP Accessibility Advisory Committee (CCA), created in June 2009 and comprised of 9 associations.

Network accessibility

In addition to various programmes to improve the accessibility of the bus, tram and RER networks for persons in wheelchairs, which have prov...

RATP Accessibility Advisory Committee

All of the company’s units and partners are working to facilitate equal access to our transport networks, which impacts not only our rolling...

Building awareness about mobility

Since 2004, RATP has launched numerous initiatives to build awareness of mobility. It has designed and developed a line of products and s...

Audio Atlas Project: guide yourself more easily through our stations

The Audio Atlas project was created as part of our accessibility mission. The concept? To offer any of our passengers who have trouble…

Sensorial accessibility

Using public transport implies searching for useful information to optimise your trip. Having easy access to that information is essential…

Rules for bringing dogs on the network

Find here the rules for bringing dogs on the network.

'Accessible ensemble'

Our magazine, Accessible Ensemble, provides progress reports on our projects to improve the accessibility of RATP networks, amenities, and…

Contact

Find here your contacts.

Other service providers

In addition to the services RATP offers in its networks, it is possible to call on two other services dedicated to helping people who have…