Help & Contact
You have questions ? Find all the dedicated services and contacts
Do you have another request?
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You have an annual plan, imagine R or have purchased a ticket on the app on your phone, contact Ile-de-France Mobilités with your questions.
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If you're using the Bonjour RATP application and wish to make a report (excluding the purchase of tickets). Click here to consult the FAQ Bonjour RATP
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Does your request concern the lines of the Transilien network or a fine issued by the SNCF? Go to the Transilien SNCF website.