Planning your journey
A map is available to help you assess ease of access to station platforms: location and availability of elevators, escalators, and indications of differences in levels, if any.
You can check whether elevators are operating on a particular line or at a particular station before setting out on your journey.
Elevators on the public transport network
Refer to updates regarding the traffic status on public transport networks before setting out on your journey. Various works, events and traffic disruptions may affect your journey (station closures, bus route diversions, among others).
RATP traffic information: metro, RER, bus, tram and Transilien
Traveling on our networks
Do you require assistance in stations?
Station staff members are at your service in our stations every day of the week from the start to the end of service.
They have been trained to accommodate and advise you when you require assistance.
Their tablet is equipped with an instant translation tool that allows you to converse in different ways in 17 languages : transcription from oral to written, vocalization from written to oral, translation from written to writing.
A practical guide catering to your specific difficulties is available. It explains how to use various transport modes (
,
,
, 
) and also indicates the services and facilities that will make your journey more comfortable.
English guide
German guide
Spanish guide
Italian guide
