Accessibility

Traveling with a mental disability

RATP station staff members are on hand in metro and RER stations to assist you.

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What you need to know

Station staff members are at your service every day of the week from the start to the end of service. 
They have been trained to accommodate and assist you.

Photo du pictogramme S3A sur la vitre d'un guichet RATP

The S3A icon found on the window of the ticket desk indicates that the station staff members have been trained to cater to your requirements.

Pictogramme S3A

When there are traffic disruptions

Your journey may face complications when traffic is disrupted.
Find out the traffic status on your line at RATP traffic information: metro, RER, bus, tram and Transilien

 

Traveling by bus

Feel free to browse the practical guide on how to take the bus, which has been adapted to your specific disability.

Bus guide mental disability

Traveling by tram

Feel free to browse the practical guide on how to take the tram, which has been adapted to your specific disability.

Tram guide mental disability

Traveling by metro

Feel free to browse the practical guide on how to take the metro, which has been adapted to your specific disability.

Metro guide mental disability

Traveling by RER

Feel free to browse the practical guide on how to take the RER, which has been adapted to your specific disability.

RER guide mental disability

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