Station services

Lost & Found: how does it work?

Have you found something forgotten by another passenger, or have you lost something on our network? Here’s what you need to do!

Reporting a lost object

If you have lost an object, we offer you the possibility of launching a search for it on the entire metro, bus, RER and tramway network. You must inform a staff member of the loss, providing a description of the object and your contact information. If the object is found on the RATP network, you will be notified by SMS or email according to your preference. You will also be informed of the procedures to follow at the Lost & Found office of the Paris Police.

Save time! Print and fill out the report form in capital letters. Then give it to an RATP agent in any of our metro or RER stations.

Frequently asked questions !