In our stations
A point of sale offers the following services in all our stations:
- Passenger information,
- Navigo subscriptions: annual (including passes for seniors), monthly, weekly, Amethyst, Navigo Liberté + contract, etc.
- Sale of transport tickets with credit cards or assistance with the purchase of sales devices
- Navigo after-sales service (loss, theft, malfunction of passes, suspension/resumption of Navigo Annual or Navigo Liberté + subscriptions, etc.).
Such Navigo points of sale are identified by the following poster:
Other points of contact are available in some stations and offer you the following services:
- Information,
- Sale of transport tickets,
- After-sales service (exchange or refund of tickets, resolution of issues with malfunctioning or lost Navigo passes, etc.).
Such Navigo points of sale are identified by the following poster:
Outside RATP stations
RATP-approved retailers
Many RATP-approved shops (press vendors, tobacco shops, etc.) are available near where you are to purchase t + tickets, day, youth weekend, weekly and monthly passes. These shops also offer Navigo Easy passes and Navigo Discovery passes.
In provincial stations and airports
Regional Tourism Committee
Convention and Visitors Bureau

All the tourist information as well as the tickets necessary for a pleasant stay in Paris await you on the website of the Paris Tourist Office: www.parisinfo.com and in their information points located at 29 rue de Rivoli ( opposite the BHV) and at the Gare du Nord located near tracks 7-9 - international arrivals.
Online
Your Navigo services online
▶ Go to the www.iledefrance-mobilites.fr to subscribe, top up, order, download your certificate ...