Tickets and fares

Points of sales

Always one near you
For your convenience, numerous points of sale are available to answer your questions and provide information on tickets, Navigo travel passes, and after-sales services. Don’t forget, RATP staff in every metro and RER station are there to help you.

In our stations

A point of sale offers the following services in all our stations:

  • Passenger information,
  • Navigo subscriptions: annual (including passes for seniors), monthly, weekly, Amethyst, Navigo Liberté + contract, etc.
  • Sale of transport tickets with credit cards or assistance with the purchase of sales devices
  • Navigo after-sales service (loss, theft, malfunction of passes, suspension/resumption of Navigo Annual or Navigo Liberté + subscriptions, etc.).

Such Navigo points of sale are identified by the following poster:


Other points of contact are available in some stations and offer you the following services:

  • Information,
  • Sale of transport tickets,
  • After-sales service (exchange or refund of tickets, resolution of issues with malfunctioning or lost Navigo passes, etc.).

Such Navigo points of sale are identified by the following poster:


Outside RATP stations

RATP-approved retailers

Many RATP-approved shops (press vendors, tobacco shops, etc.) are available near where you are to purchase t + tickets, day, youth weekend, weekly and monthly passes. These shops also offer Navigo Easy passes and Navigo Discovery passes.

Locate a nearby RATP-approved retailer!

In provincial stations and airports

Regional Tourism Committee

Convention and Visitors Bureau


Your Navigo services online

▶ Go to the to subscribe, top up, order, download your certificate ...