Points of sales

Always around the corners
Numerous points of sale are available to respond to all your questions, provide information on the sale of tickets, season tickets or Navigo top-ups and after-sales service, etc.

Summary

  • Website: to purchase or renew subscriptions, order Navigo services online, download your proof of purchase, and more.  
  • Apps: to buy your t+ tickets and monthly and weekly Navigo travel passes from your phone, whenever and wherever you want! Available on the apps (*):

* Or the apps of Official Distributors of Île-de-France Mobilités travel tickets. App under contract with Île-de-France Mobilités for the digital distribution of public transport tickets on the Île-de-France network. The full list of Official Distributors is available at www.iledefrance-mobilites.fr
** Bonjour RATP is an app developed by RATP Smart Systems
 

  • From ticket machines in our metro, RER, tram and bus stations and on some bus routes; you can use them to buy your ticket and top up your Navigo travel card
  • From staff at ticket desks in metro and RER stations, who will advise you on the most suitable ticket for your needs and can provide after-sales service

Map of points of sale  | Île de France Mobilités

RATP approved stores

RATP-approved retailers: Many RATP-approved retailers are located close to where you are (press outlets, tobacconists, and others), and they are authorised to sell tickets, and travel passes. You can also purchase Navigo Easy and Navigo Découverte travel passes at these retail outlets.

See the list of RATP approved stores!

In SNCF Transilien stations

You can also buy your ticket at SNCF Transilien stations, at Navigo service counters or ticket counters or from Transilien ticket machines.

In stations and airports outside the Île-de-France region

Regional tourism boards

Logo Comité Régional Tourisme

Paris Convention and Visitors Bureau