Summary
25,000 staff members provide passenger services, including nearly 4300 ticket inspectors and 1100 network security agents, who strive to create a safe and secure space for public transport.
We have installed numerous remote monitoring systems in stations, and we are currently rolling out closed-circuit video surveillance in our networks. The widespread use of a satellite radio localisation system enables us to intervene rapidly whenever a bus alarm is triggered.
We are working closely with all urban policy players: primarily the police, but also elected officials, teachers and local associations.
Searching for solutions based on civics and civility are also part of our commitment, notably in the schools.