Are you planning to take the metro or RER?

Refer to our passenger's guide to discover Paris and its surrounding region.

Summary

  1. Locating station entrances
  2. Obtaining information
  3. Purchasing tickets
  4. Validating your ticket
  5. Going towards a metro or RER line
  6. Obtaining information on your journey
  7. Exiting the station

Locating station entrances

Signs at street level show you the way into the RATP transport network.

 

Obtaining information

You can go to an information desk or approach station staff, who are identifiable by their blue uniforms or green vests.

 

Purchasing tickets

If you are unable to purchase your transport tickets in advance, approach a staff member at the information desk,

or use a multi-lingual ticket machine.

 

You can find more information on our dedicated page: 

Travel passes and prices

 

Validating your ticket

It is mandatory for all users to validate their tickets on each journey, across their selected transport modes. If you are travelling as a group or family, all passengers are required to validate their tickets individually.

Please keep your ticket with you until you exit the network, as you may need it during ticket inspections.

Tickets loaded on chip cards or on smart phones
Validate your ticket simply by tapping it on the reader.

Paper tickets
Insert your ticket into the reader slot and retrieve it from the slot on the other end before passing through the ticket gate.
 

Once your ticket is validated, the gates will open (automatic gates and/or turnstiles that you have to push). 

Using wider service gates (for passengers with luggage or pushchairs, and for people with reduced mobility).

These users are also required to validate every journey.
 

If you need assistance to open a gate:

 

Going towards a metro or RER line

Locate your line by its colour code, number (metro lines) or letter (RER lines), and its direction.
Then follow the arrows, which will lead you to the right platform.

Metro line 9, towards Montreuil
RER line A, towards St-Germain-en-Laye / Poissy / Cergy / Boissy-St-Léger / Marne-la-Vallée

Before boarding or alighting at the platform, confirm the direction (terminus) of the line, and the station you wish to reach on the detailed metro and RER line maps.
Transfers between lines are also indicated.

If required, go to the escalators or lifts by following this symbol:

 

Obtaining information on your journey

All platforms have screens that indicate the direction (terminus), and waiting time for upcoming trains.

On the RER network, boards display the list of stations, and LEDs show the stations that are served.

 

Line maps are displayed above every train door.

On RER trains, LEDs indicate the stations that are served.

 

You can find more information about the trafic info trafic on our dedicated pages:

RER lines trafic Info 

Metro lines trafic info

 

Exiting the station

Transferring to a different transport mode

Follow the symbols representing your desired transport mode.

RERrer ligne Arer ligne Brer ligne Crer ligne Drer ligne ERER lines

METROmetro ligne 1metro ligne 2metro ligne 3metro ligne 3Bmetro ligne 4Metro lines

TRAMWAYtram ligne T1tram ligne T2tram ligne T3Atram ligne T3BTram lines 

BUSbus ligne 24bus ligne 35bus ligne 42bus ligne 106bus ligne 206Bus routes

TRAINtransilien ligne Htransilien ligne Jtransilien ligne Ktransilien ligne Ltransilien ligne NTransilien lines

 

Completing your journey

Signs guiding passengers to exits always have a blue background. 
All exits have a number and an address.
If there is not enough space, only the exit number is shown. Locate your exit number on neighbourhood maps.
 

 

Are you planning to visit a major tourist attraction?
Follow the signs with a brown background, which will guide you from the platform to the exit.

What to know when travelling on our lines: 

Passenger etiquette