Passenger services
If you need to charge your phone or to take a quick break during your journey, Point Connect furniture is available across our network.
RATP has massively deployed water fountains across its network stations. RATP station and sales and information staff can help and provide y...
Have you found something forgotten by another passenger, or have you lost something on our network? Here’s what you need to do!
We're mobilised
For several months now, service disruptions have been particularly frequent on some network lines. RATP would like to apologise for the…
Lost or found luggage? Inform an RATP agent!
Lost or found luggage? Unattended bags? Quickly inform an RATP agent at the station. Every day, forgotten luggage in public transport…
Bag and luggage storage
A convenient bag and luggage storage service that allows you to enjoy Paris in complete freedom!
La Journée des Gestes qui sauvent
Le mercredi 3 juillet 2024, une journée événement dédiée à la prévention des risques sur le réseau s’est tenue à la Gare d’Auber. On vous…
Lutte contre l'homophobie et la transphobie
Ce vendredi 17 mai est la journée internationale de la lutte contre l’homophobie et la transphobie : dans ce cadre, Île-de-France Mobilités…
Taking the tram
Refer to our passenger's guide to discover Paris and its surrounding region.
