Passenger services
If you need to charge your phone or to take a quick break during your journey, Point Connect furniture is available across our network.
RATP has massively deployed water fountains across its network stations. RATP station and sales and information staff can help and provide y...
Have you found something forgotten by another passenger, or have you lost something on our network? Here’s what you need to do!
Enjoy Wi-Fi access in our stations
RATP continues to deploy Wi-Fi hotspots across the network to improve your daily journeys and facilitate your access to digital tools.…
Learn about the services available to make your everyday life easier, where convenience meets comfort
Discover our interactive map to locate the services available in stations: free wifi, USB charging points, toilets, umbrella loan services…
We're mobilised
For several months now, service disruptions have been particularly frequent on some network lines. RATP would like to apologise for the…
Lost or found luggage? Inform an RATP agent!
Lost or found luggage? Unattended bags? Quickly inform an RATP agent at the station. Every day, forgotten luggage in public transport…
Bag and luggage storage
A convenient bag and luggage storage service that allows you to enjoy Paris in complete freedom!
La Journée des Gestes qui sauvent
Le mercredi 3 juillet 2024, une journée événement dédiée à la prévention des risques sur le réseau s’est tenue à la Gare d’Auber. On vous…
