Passenger services
Cardboard t+ ticket packs of 10 says au revoir
As a further step in the upgrading of transport tickets, cardboard t+ ticket packs of 10 will be phased out from October 2021. More…
Are you planning to take the metro or RER?
Refer to our passenger's guide to discover Paris and its surrounding region.
Service Caméléon
Des bus qui assurent la continuité de votre déplacement en cas d'interruption durable du tramway.
Les consignes Pickup dans nos gares et stations, un service pour faciliter votre quotidien !
39 consignes connectées Pickup sont installées dans les gares et stations du réseau. Sécurisées et simples d’utilisation elles permettent…
RATP’s 9 commitments
Our daily commitment is to offer you a uniform, personalised and high-quality service. Our unfailing dedication to duty and the practical…
Taking the tram
Refer to our passenger's guide to discover Paris and its surrounding region.
Cycling service
The daily use of bikes is developing quickly in urban areas and notably in the Île-de-France region. RATP aims to become a key operator in…
Lutte contre l'homophobie et la transphobie
Le 17 mai 2025 est la journée internationale de la lutte contre l’homophobie et la transphobie : dans ce cadre, Île-de-France Mobilités, la…
In real life, it doesn't please everyone
"In real life, it doesn't please everyone" : RATP speaks out against everyday incivilities. Let us tell you about it !