Passenger services
If you need to charge your phone or to take a quick break during your journey, Point Connect furniture is available across our network.
RATP has massively deployed water fountains across its network stations. RATP station and sales and information staff can help and provide y...
Have you found something forgotten by another passenger, or have you lost something on our network? Here’s what you need to do!
Together, let’s combat harassment in public transport
The RATP is working with multiple stakeholders to combat harassment on public transport. Several alert systems are in place, and safe areas…
Learn about the services available to make your everyday life easier, where convenience meets comfort
Discover our interactive map to locate the services available in stations: USB charging points, toilets, umbrella loan services, photo…
Lost or found luggage? Inform an RATP agent!
Lost or found luggage? Unattended bags? Quickly inform an RATP agent at the station. Every day, forgotten luggage in public transport…
Bag and luggage storage
A convenient bag and luggage storage service that allows you to enjoy Paris in complete freedom!
Lutte contre l'homophobie et la transphobie
Le 17 mai 2025 est la journée internationale de la lutte contre l’homophobie et la transphobie : dans ce cadre, Île-de-France Mobilités, la…
Taking the tram
Refer to our passenger's guide to discover Paris and its surrounding region.
