Passenger services
If you need to charge your phone or to take a quick break during your journey, Point Connect furniture is available across our network.
RATP has massively deployed water fountains across its network stations. RATP station and sales and information staff can help and provide y...
Have you found something forgotten by another passenger, or have you lost something on our network? Here’s what you need to do!
In real life, it doesn't please everyone
"In real life, it doesn't please everyone" : RATP speaks out against everyday incivilities. Let us tell you about it !
How to react to pickpockets?
The reflexes to have to protect your personal belongings, how to file a complaint in case of theft... Let's explain.
Les consignes Pickup dans nos gares et stations, un service pour faciliter votre quotidien !
39 consignes connectées Pickup sont installées dans les gares et stations du réseau. Sécurisées et simples d’utilisation elles permettent…
La RATP propose le premier permis transports en commun
La RATP propose le premier permis transports en commun, à destination des jeunes voyageurs, du CM2 à la classe de 5ème, pour leur apprendre…
Take advantage of our umbrella loan service!
The umbrella loan service is available on all our lines. This convenient service demonstrates RATP's commitment to supporting you…
