Passenger services

If you need to charge your phone or to take a quick break during your journey, Point Connect furniture is available across our network.

During periods of extreme heat, it's important to stay hydrated regularly. Take advantage of the drinking water points available in Metro an...

Have you found something forgotten by another passenger, or have you lost something on our network? Here’s what you need to do!

"In real life, it doesn't please everyone" : RATP speaks out against everyday incivilities. Let us tell you about it ! 

Dans le métro ou le RER, on trie aussi ! Des nouvelles poubelles de tri sélectif sont progressivement installées sur le réseau ferré, avec…

La RATP propose le premier permis transports en commun, à destination des jeunes voyageurs, du CM2 à la classe de 5ème, pour leur apprendre…

Le deuxième mercredi de chaque mois, c’est le Mercredi des enfants. Lors de ce rituel, on offre une surprise à vos enfants pendant leur…

Refer to our passenger's guide to discover Paris and its surrounding region.

Refer to our passenger's guide to discover Paris and its surrounding region.

Refer to our passenger's guide to discover Paris and its surrounding region.

You know your daily commute like the back of your hand. However, using public transportation every day should not make you forget the…

Retrouvez sur cette page tous les numéros de La Lettre aux associations, le Bilan annuel des Relations avec les Associations de…