Contact us

Our different RATP contact points

By phone

From 7 a.m. to 9 p.m. Monday to Friday and from 9 a.m. to 5 p.m. Saturday, Sunday and on holidays.

Chatbot

Communicate with our chatbots using the buttons or by briefly describing your needs. Then, let yourself be guided to access a contact form.

In case of emergency

Contact 3117 or send a message to 31177 if you are a victim or witness of harassment in transport.

More info