Contact us
Our different RATP contact points
By phone
From 7 a.m. to 9 p.m. Monday to Friday and from 9 a.m. to 5 p.m. Saturday, Sunday and on holidays.
Social networks
Communicate with the Social Networks Team
Chatbot
Communicate with our chatbots using the buttons or by briefly describing your needs. Then, let yourself be guided to access a contact form.
Other contacts
In case of emergency
Contact 3117 or send a message to 31177 if you are a victim or witness of harassment in transport.